Bill
Welcome to the forum.
Regarding ordering problems , I think the best thing is to contact Fiddlersgreen via
info@fiddlersgreen.net. Fiddlersgreen is an honest merchant and I have confidence that they will fix the problem.
Fiddlersgreen is just going through a major transition with their site and you may have identified a glitch that they may be unaware of. Let us know how it all works out.
BTW, I built an F4F a while back and it turned out beautiful. I think that I actually had to build it several times before I got just the right results, but it was fun and worth it.